Delivery & Returns

At CraftHives.com, we strive to ensure that your shopping experience is as seamless and enjoyable as possible. Here’s what you need to know about our delivery and returns policy:

Deliveries

We understand that receiving your order promptly is important to you, which is why we work diligently to process and dispatch orders in a timely manner. Once your order is confirmed, you can expect it to be carefully packaged and shipped to your doorstep.

Shipping Options:

We offer a range of shipping options to accommodate your needs, including standard and expedited shipping. Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery every step of the way.

International Shipping:

We are pleased to offer international shipping to select destinations worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Returns

While we strive to ensure that every item in our collection meets your expectations, we understand that there may be occasions when you need to return or exchange a purchase. Our returns policy is designed to be simple and hassle-free, so you can shop with confidence.

30-Day Returns:

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Returned items must be in their original condition, unworn, and with tags attached.

Easy Returns Process:

To initiate a return, simply contact our customer service team, and we will guide you through the process. Once your return is received and inspected, we will issue a refund or process an exchange promptly.

Return Shipping:

Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item.

Contact Us

If you have any questions or concerns about our delivery and returns policy, please don’t hesitate to contact us. Our friendly customer service team is here to assist you and ensure that your shopping experience at CraftHives.com is nothing short of exceptional.

Thank you for choosing CraftHives.com for your resin art and handicrafts needs. We look forward to serving you!